This privacy policy explains how we collect information from you and how we use it.
INFORMATION YOU PROVIDE
You provide personal contact information when you send a property enquiry, correspond with us by email, complete surveys, enter competitions, submit reviews, provide feedback, or report issues. We store your personal data only after you agree to our terms and conditions by submitting the form
INFORMATION WE COLLECT AUTOMATICALLY
We automatically collect metadata from your web browser, including browser type and version, device make and model, IP address, referral domain, and browser language settings.
HOW WE SHARE YOUR PERSONAL INFORMATION
When you send a property enquiry through LuxeGate Real Estate, we forward your name, email, and phone number to the relevant agent. The agent’s privacy policy will apply once they receive your data. We share information about your website visits with analytics and search engine providers to help improve our services. This shared data includes IP addresses, pages visited, and browser types but excludes direct identifiers such as your name or email. We may share your metadata with advertising networks to serve you relevant ads. If LuxeGate Real Estate or its assets are acquired, your data will be transferred to the acquiring party. We disclose your personal information to professional advisors (such as lawyers or financial advisors) when obtaining professional advice. We also disclose your personal information if required by governmental or regulatory authorities.
HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to forward property enquiries to agents or developers and provide information about LuxeGate Real Estate services that might interest you. Marketing emails we send include an unsubscribe option. We use your data to enhance your experience by presenting content effectively based on your device. Additionally, we deliver relevant advertisements to you on our site and other sites operated by LuxeGate Real Estate. We use your information for internal business purposes such as data analysis, troubleshooting, testing, and research.
HOW WE STORE YOUR PERSONAL INFORMATION
We store your information securely on servers located anywhere in the world. By submitting your personal information, you agree to its transfer, storage, or processing globally. We use approved data transfer mechanisms to protect your personal information wherever it is stored. We implement strict procedures to secure your data, but we cannot guarantee complete security. Sending data to us occurs at your own risk. You are responsible for keeping your password confidential and must not share it with anyone.
REQUESTING DATA DELETION
We retain your personal information only as long as necessary. If you want your information deleted from our servers, contact us directly to request deletion.
COOKIES
We use cookies to distinguish you from other LuxeGate Real Estate users. Cookies help customize your website experience, such as remembering your preferred currency or favorite properties. Google’s advertising network uses cookies to track your website activity (pages visited) and understand your interests. Google handles this information according to its own privacy policies.
LINKS TO THIRD-PARTY WEBSITES
Our website includes links to other websites. This privacy policy does not apply to third-party websites, and we are not responsible for their content. Before submitting personal information, check the third-party website’s privacy policy.
CONTACTING US
We will post any changes to this policy on this page. Contact us if you have any questions regarding this privacy policy.
